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Our Policies

Transparent guidelines for our handmade wool products and ethical business practices

1Product Policy

  • All products are handmade using high-quality wool sourced or outsourced ethically in Nepal.
  • Slight variations in color, size, and texture may occur, as each item is handcrafted.
  • Custom designs and bulk orders are accepted upon prior agreement.

2Pricing Policy

  • Wholesale pricing is available for bulk purchases (MOQ to be specified, e.g., 100 units per design).
  • Prices may vary depending on design complexity, raw material cost, and order size.

3Order & Payment Policy

  • All inquiries must be confirmed in writing (via email or order confirmation form).
  • Minimum Order Quantity (MOQ): (define your MOQ, e.g., 100 pieces per order).
  • Payment Terms: 40% advance, 60% on delivery.

4Shipping & Delivery Policy

  • Buyers are responsible for import duties, taxes, and customs clearance in their country.
  • We partner with reliable courier/logistics providers for safe delivery or use the providers as the clients suggestion.

5Sustainability & Ethical Policy

  • All products are crafted by skilled Nepali artisans under fair trade practices.
  • We are committed to supporting local communities and preserving traditional craftsmanship.
  • By purchasing our products, buyers directly support women's economic independence in Nepal.

6Confidentiality Policy

  • All buyer information, designs, and custom orders remain strictly confidential.
  • We do not share client data with third parties.

7Dispute Resolution Policy

  • Any disputes will first be resolved through direct communication.
  • For international clients, Nepalese trade laws shall govern agreements.

Questions about our policies?

We're here to help! Contact us for any clarifications or custom requirements.

FREQUENTLY ASKED QUESTIONS

What is the NRS Handicraft pin?

The NRS Handicraft pin symbolizes our commitment to quality handmade woolen products crafted in Nepal. It represents the authenticity and artisanal heritage behind every piece we produce.

Where can I use or wear the NRS Handicraft pin?

The pin can be worn on clothing, bags, hats, or displayed as a collectible item. It makes a great accessory for promoting Nepalese handicrafts and supporting traditional artisans.

Is the NRS Handicraft pin handmade?

Yes, each pin is carefully made with attention to craftsmanship to reflect the tradition and quality values of NRS woolen products.

Can I customize the NRS Handicraft pin for my business or event?

We offer customization options for bulk orders of the pin, including custom colors, branding, or packaging. Please contact us to discuss your specific requirements.

How do I order NRS Handicraft pins?

You can order through our website or by contacting our sales team directly for bulk or custom orders.

What materials are used in the NRS Handicraft pin?

Pins are made from durable metals with a quality finish that ensures longevity and a premium look.